Lawrence E. Burford

4484 West 51st Street
Warrensburg, Missouri  64093
(660)  111-1111

Objective: Seeking a position that will allow me to utilize my experience in management, training, and human resource development to create and implement training systems enhancing sales and productivity.

SUMMARY  OF  QUALIFICATIONS

Energetic and dedicated professional with record of building strong working relationships achieving exceptional results.

Strong personal initiative; versatile communicator, patient, personable, and receptive.

Resourceful; accurately interpret client problems and offer creative, optimal solutions.

PROFESSIONAL  SKILLS  AND  EXPERIENCE

Supervisory and Management:

• Perform all aspects of restaurant operation including personnel management and employee motivation, opening and closing, scheduling, and primary decision-making. 
• Specific responsibilities included personnel management, sales development, P & L controls and audits, and safety and environmental compliance.
• Full operational responsibilities in petroleum retail group, Truckstop Division; site operations included full service truckstop fueling accommodations, convenience store, tire and lube bay, truck wash, and restaurant.
• Responsible for all areas of store operation including all aspects of personnel, training and development, P & L controls, scheduling, facilities maintenance, and local store marketing.

Organizational and Administration:

• Plan, develop and implement policies and procedures for mid-state training store for franchise group.
• Opened and developed new sales territory in five mid-western states offering regional sales into truckstops, travel centers, and convenience store chains.
• Responsible for account set-up, servicing, and maintenance.
• Developed and implemented special selection and training program for shift managers, enhancing existing in-store development.

Communication:

• Analytical; analyze situations, consider alternatives, make prudent decisions, and get the job accomplished on schedule.
• Excellent oral and written communicator with ability to project and elicit enthusiasm, drive, and energy.
• Proven team player, decision-maker, and problem-solver.
• Skilled at handling variety of population and age groups providing customer assurance.
• Entrepreneurial professional; accomplishes tasks/goals with enthusiasm utilizing resources.

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Lawrence Burford, Page 2

EDUCATION

Business Administration and Psychology
Southwest Missouri State University, Springfield, Missouri
and Central Methodist College, Fayette, Missouri

WORK  HISTORY

General Manager, McDonald’s, Warrensburg, MO, 1994 to Present
Account Executive, Riback Wholesale Supply, Warrensburg, MO, 1993 to 1994
General/Zone Manager Jiffy Mart, Incorporated, Warrensburg, MO, 1987 to 1993
Unit Manager, Burger King Corporation, Jefferson City, MO, 1978 to 1988

REFERENCES  AVAILABLE  UPON  REQUEST
 

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[All on one page! Always include 3-5 references! Never fold it when sending it out!]

References for: (Center page headings, bold, and make 15 point font)

Allison Glenne Vickers (Your Name Here)

Dr. O. J. Rhone (all centered, 11 point font to match rest of resume), Assistant Professor
Department of Political Science
Central Missouri State University
# 121 Social Science Building
Warrensburg, Missouri 64093
(660) 123-4567

Mr. Jack Rogers, Supervisor
Rogers Manufacturing
1031 Nottingham Road
Centerview, Missouri 64065
(660) 987-6543

Ms. Rachell Colebank, Personnel Manager
Old Faithful Government Center
1219 Seventh Street
Higginsville, Missouri 64081
(660) 345-6789

Rev. Bob Ingle, Senior Pastor
Warrensburg Baptist Center
1302 Gay Street
Warrensburg, Missouri 64093
(660) 876-5432

This is one sample of a reference page. Remember, use three to five complete references and always attach a reference sheet with a resume-- don't wait for a prospective employer to request one.

Note: Putting "REFERENCES AVAILABLE UPON REQUEST" at the bottom of a resume is like putting a period at the end of a sentence–it tells the reader, "The end."

NEVER hand out your resume NOR send out your resume without accompanying a page of references. This tells the reader that you are a step ahead of others and ready to get the ball rolling!

By the way, make certain that your references receive an updated copy of your resume BEFORE you start using them as a reference!

Proverbs 27:17, “Iron sharpens iron!”

Want some feedback on a resume or cover letter?

Send it to me as though I am a prospective employer and
I’ll give you some honest feedback and constructive criticism. . . FREE.

Robert J. Vickers
Artful Askers
P.O. Box 1225
Warrensburg, Missouri 64093

bob@artfulaskers.com